Medical Secretary / Administration

Medical Secretary / Administrator (Part Time, Tue and Thu)

Melbourne Hand Surgery is the Richmond practice of Dr Jill Tomlinson, a plastic and reconstructive surgeon specialising in hand and wrist surgery. Our patients range from newborns to the elderly, and we work as a small, supportive administrative team.

We are looking for a reliable, organised medical secretary and administrator to open the practice and look after patients at the front desk.

The role

• Open the practice, greet patients and families, and answer phones and shared inboxes

• Book appointments, theatre lists and rooms procedure lists via Genie and HotDoc

• Invoice, take payments (EFTPOS) and explain fees, including informed financial consent

• File referrals, faxes and patient forms to patient records

• Provide meet and greet and payment services for visiting consultants

• Support our nurse-led ear molding service and general practice upkeep

Days and hours

• Tuesday 8:15am to 5:45pm

• Thursday 9:00am to 5:00pm, except one Thursday in four, which starts at 8:00am

• About 17 hours a week, with a 30 minute unpaid break each day

• Extra shifts to cover staff leave come up from time to time. Availability for leave cover is an essential requirement of the role, including Monday 11, Friday 15 and Monday 18 January 2027

• The practice is closed on public holidays and from 24 December 2026 to 8 January 2027

This is an on-site role. There is no remote work.

About you

• You are friendly and welcoming, and a team player who supports colleagues

• You are adaptable, and you stay calm and flexible when consulting sessions and theatre lists change

• You keep up in a fast paced environment and pay close attention to detail in records, billing and payments

• You can work the days and start times above reliably, and are available for leave cover shifts

• Prior reception or administration experience is a plus

• Genie experience is not required. We will train you in our systems

What we offer

• $31 to $34 per hour plus superannuation, under the Health Professionals and Support Services Award

• Paid induction in December before the festive season closure

• Training in our systems from an experienced team

• A permanent part-time position with a six month probation

• No weekend work

How to apply
Apply through Seek with your résumé and a short note on your relevant experience. Please answer the questions in the application. We are reviewing applications as they arrive and interviewing from late November, with a preferred start of Monday 14 December 2026.