medical Administration

Casual Medical Receptionist (Work From Home)

About Us

Our Clinic is a rapidly growing Australian telehealth clinic specialising in medicinal cannabis consultations. We are committed to delivering high-quality, compassionate care while providing an efficient and seamless experience for our patients.

About the Role

We are seeking an experienced and highly organised Medical Receptionist to join our team on a casual work-from-home basis.

This role is ideal for someone who is confident working independently, has excellent communication skills, and is comfortable using medical practice software.

Key Responsibilities

• Managing inbound and outbound phone calls

• Booking and rescheduling patient appointments

• Responding to patient emails and enquiries

• Processing payments and invoices

• Managing patient records and correspondence

• Liaising with doctors, pharmacies, and patients

• Handling sensitive information with strict confidentiality

• Using Medirecords practice management software

Essential Requirements

• Previous experience as a medical receptionist (minimum 2 years preferred)

• Experience using Medirecords (highly desirable)

• Excellent written and verbal communication skills

• Strong attention to detail

• Reliable high-speed internet and a quiet home office environment

• Ability to work independently and manage competing priorities

• Professional and empathetic phone manner

Employment Details

• Casual position

• Base rate: $33.00 per hour

• Penalty rates apply for evenings, weekends, and public holidays in accordance with the applicable award

• Flexible hours, including occasional after-hours and weekend work

• Fully remote position (work from anywhere in Australia)

Preferred Attributes

• Experience in telehealth or specialist medical clinics

• Familiarity with medicinal cannabis prescribing

• Strong customer service orientation

• Ability to manage sensitive patient discussions with professionalism

How to Apply

Please send your resume and a brief cover letter outlining your relevant experience through this Seek website, Please do not call our clinic.

Applications will be reviewed as they are received.