Administration Officer - Support at Home

Are you an organised, detail oriented administrator who enjoys keeping things running smoothly and being part of a supportive team?

Hunter Recruitment Group is partnering with ADSSI Limited to recruit an Administration Officer to support their Support at Home team across the Central Coast an

About ADSSI Limited
For over 35 years, ADSSI Limited has provided aged care, disability and community services, helping people remain safe, independent and connected to their communities. As an established not-for-profit organisation, ADSSI offers a welcoming workplace with a strong focus on teamwork and quality care.


About the Role
This permanent full-time position will provide essential administrative support to ADSSI's Support at Home team across the Central Coast and Hunter regions.
Your responsibilities will include:

• Processing a high volume of participant invoices, checking documentation and ensuring accurate data entry.
• Applying the correct Support at Home funding codes, percentages and markups.
• Maintaining accurate participant records using AlayaCare.
• Monitoring My Aged Care referrals, enquiries and administrative requests.
• Assisting with reporting, participant statements and end-of-month processing.
• Providing general administrative support and occasional backup for the SAH Engagement Officer.

Location: This position will involve working across the Tuggerah and Maitland offices.

About You 
We're looking for a capable, approachable administrator who takes pride in their work and enjoys supporting others.
You'll bring:

• Previous administration experience, ideally within aged care, disability or community services.
• Strong computer skills, data entry accuracy and attention to detail.
• Excellent organisation, communication and time management skills.
• The ability to manage competing priorities and work collaboratively.
• Knowledge of aged care services, My Aged Care or Support at Home programs.
• A Certificate IV in Business Administration or equivalent experience.
• A current driver's licence and ability to work across both locations.
• Experience in aged care administration or Support at Home will be highly regarded.

Why Join ADSSI? 

• Meaningful work: Play a part in helping older Australians remain independent and connected to their communities.
• Salary packaging: Access up to $15,900 in not-for-profit salary packaging, plus up to $2,600 in meal entertainment benefits annually.
• Work-life balance: Access flexible working arrangements, subject to operational requirements.
• Supportive team: Join a collaborative, friendly workplace where people genuinely support one another.
• Career development: Benefit from ongoing learning, training and opportunities to grow within the organisation.
• Employee Assistance Program, uniform and a paid ADSSI Day each year.

Apply Now
Click Apply Now to submit your resume through Hunter Recruitment Group.
Applications will be reviewed as received, with suitable candidates contacted throughout the recruitment process. Early applications are encouraged.
Hunter Recruitment Group is managing this recruitment process on behalf of ADSSI Limited.

We support diversity and inclusion in all our workplaces.
As part of the recruitment process, you will be required to undergo a comprehensive screening and background check.
We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.