Order Fulfilment Coordinator

MoveIt4u | Sydney | Full-Time

Join a growing Australian logistics company and play a key role in coordinating customer orders and deliveries.

MoveIt4u is a Sydney-based fourth-party logistics (4PL) provider, specialising in transport coordination, warehousing and supply chain solutions across Australia.

We are seeking an organised, proactive and detail-oriented Order Fulfilment Coordinator to join our operations team. Experience in dairy, FMCG or temperature-controlled logistics would be highly regarded.

About the Role

You will be responsible for managing customer orders from receipt through to successful delivery, ensuring accuracy, timely communication and a high level of customer service.

Key responsibilities include:

• Processing and coordinating customer orders from receipt to delivery.

• Liaising with customers, transport providers and warehouses to arrange collections and deliveries.

• Monitoring delivery schedules, time slots and order progress.

• Managing delivery discrepancies, delays and operational issues.

• Ensuring accurate order entry, documentation and record keeping.

• Tracking delivery performance and supporting DIFOT (Delivery In Full On Time) reporting.

• Communicating proactively with customers and internal stakeholders.

• Working closely with the operations team to maintain service standards and resolve issues efficiently.

About You

We are looking for someone who enjoys working in a fast-paced logistics environment, takes ownership of their responsibilities and understands the importance of accuracy and communication.

To be successful, you will have:

• Previous experience in order fulfilment, logistics coordination, customer service or supply chain operations.

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication skills.

• The ability to manage competing priorities and work to deadlines.

• Confidence using Microsoft Excel, Outlook and order management systems.

• A proactive, solutions-focused approach to problem-solving.

• The ability to work both independently and as part of a team.

Highly regarded:

• Experience in the dairy industry or FMCG supply chains.

• Knowledge of temperature-controlled freight and distribution.

• Experience coordinating deliveries to major retailers or distribution centres.

• Understanding of DIFOT performance requirements, delivery time slots and proof-of-delivery processes.

Why Join MoveIt4u?

• Be part of a growing Australian-owned logistics business.

• Work with a supportive, experienced operations team.

• Gain exposure to a diverse national transport and supply chain network.

• Enjoy a varied role where your contribution directly impacts customer satisfaction and operational performance.

How to Apply

If you have a strong background in order fulfilment or logistics coordination and enjoy working in a busy, customer-focused environment, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience.

MoveIt4u — One Partner. Every Link in Your Supply Chain.