Administration Support/Office All Rounder Working School Hours

Administration Support/Office All Rounder Working School Hours in Birchgrove Wellness Clinic

AcuEnergetics® operates within the alternative health sector and has a Treatment and Wellness Clinic, located in beautiful Birchgrove. We are a small business looking for someone to become a valued member of our team who is highly organised, tech savvy, detail oriented with an approachable manner and experience managing a wide range of administration tasks. It’s a lovely place to work, surrounded by great people. 

We are looking for someone to work in the clinic (non-hybrid) 4 ½ days a week with the possibility to increase hours in the future.

Role Description:

As a member of our team, you will play a vital role in ensuring the smooth operation of daily company life. Collaborating closely with our director, practitioners, students and clients, you'll handle the day-to-day reception and administrative tasks, enhancing overall workplace efficiency and the satisfaction of our clients and customers.

Currently the expectation for in office hours is:

Monday: 9am-12pm

Tuesday-Friday: 9am-3.00pm

About The Role

Looking after the day to day operations of the clinic including:

Managing the Clinic Reception:

• Managing a busy diary for the practitioners who treat at the clinic

• Taking payment for these appointments, both on the phone and in person

• Confirming appointments via email / text

• Updating documents on Sharepoint, excel and word

• Greeting clients 

• Making sure the clinic looks presentable

• Cashing up at the end of day, recording sales/payments, creating an invoice/receipt in Xero

Liaising with Practitioners:

• Taking payment for room hire 

• Communicating procedures, changes, clinic updates when needed

Marketing assistance, for example:

• Creating emails to send out via ActiveCampaign

• Communicating with our students on our FaceBook page

• Scheduling social media posts

• making minor edits and updates to our website

Database assistance:

• Adding customers and clients into our database

Workshop Enquiries and Administration, including: 

• Responding to phone calls, emails and web enquiries 

• Taking bookings/payment for workshops

• Tracking payment plans

• Preparing workshop notes and course materials for students

Assisting with postage of online orders and mail collection.

Key Requirements. The successful candidate should be:

• An administration superstar, who enjoys getting things organised and is efficient and proactive.

• Experienced in a similar role, ideally a clinic.

• Comfortable using Microsoft Word, Excel, PowerPoint, Sharepoint, Xero to create a simple invoices (no bookkeeping).

• Highly organised, detail oriented and can multitask.

• Able to work well autonomously and manage their own job list.

• Able to communicate well – both written and verbally.

• Confident and friendly. 

• Familiar with social media.

• Happy to work in a small business environment.

• Available 4 ½ days per week, Monday to Friday. 

• Someone who goes above and beyond what’s required. 

• You should be legally able to work in Australia and you’ll need to provide a tax file number. 

Looking to start the successful candidate Monday 30 November 2026.

What’s on offer:

Supportive management and culture

Convenient location

$35/hour plus superannuation.

If you are interested in this role, please send your CV and cover letter addressing how you meet the key requirements to Rochelle@acuenergetics.com.