Senior Fares & Ticketing Specialist

The Company

• Come and use your ticketing expertise and fares knowledge in a unique operations support role

• Stepping into this global travel company, you'll open the door to a long and successful career

• Be part of an innovative company that is at the forefront of the AI transformation and have the opportunity to work across a range of departments and projects

The Role

Serving as the Subject Matter Expert (SME) for global ticketing your day to day duties will range from

• Managing escalated and complex ticketing operational issues

• Acting as the technical lead for automation projects including AI integration

• Supporting stakeholders across multiple business functions including Account Management and implementation teams.

• Identify opportunities to streamline processes and improve efficiencies

The Perks

• Strong salary on offer + incentives based on team performance

• Long term career progression

• Ongoing training and development

• Access to discounted travel

• Modern and centrally located office, close to all forms of public transport

What You Need

This is not another Fares & Ticketing role you will need:

• Exceptional fares knowledge & manual ticketing skills is a must

• Strong GDS skills preferably across multiple systems - Sabre, Galileo & Amadeus

• An in-depth knowledge of the end-to-end ticket cycle, including BSP, complex exchanges, and refunds.

• Background in airline technical support highly desirable

• Previous experience working across projects involving NDC content and GDS systems.

Want to know more?
APPLY NOW or reach out to our Travel Division for a confidential chat.

Email employment@aaappointments.com.au or call our offices:

NSW/ACT: 02 9231 6377
VIC/SA/WA/TAS: 03 9670 2577
QLD/NT: 07 3229 9600

For more great jobs check out www.aaappointments.com.au or follow us: https://au.linkedin.com/company/aa-appointments-australia

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