Certificate IV Information Technology Traineeship

What you’ll do -

Whilst studying a Certificate IV Information Technology over 2 years, you’ll have the opportunity to:

• Assist with the configuration and setup of IT devices, including laptops, mobile phones, and other end-user equipment.
• Provide technical support to users across multiple areas, including Infrastructure, Networks, End User Services, and Department Applications.
• Offer user guidance and assistance via phone, laptop, or in person.
• Handle basic troubleshooting and occasional physical movement or setup of IT hardware and equipment.
• Support the IT team in maintaining smooth operations across systems and devices.
• Based in an on-site executive office environment (office attendance required on all working days).

What we’re looking for -

• Commitment to both on and off the job training.
• Well spoken and professionally presented, with the confidence to assist high-profile customers.
• Keen to learn and develop a strong foundation in IT.
• Reliable, proactive and detail oriented.
• Tech-savvy with any prior knowledge or experience using IT devices or applications considered an advantage.

Please note, candidates who already hold a Certificate IV in Information Technology or above are ineligible for this opportunity.

Must-haves -

• Willingness to undergo National police check prior to employment.

Why Zeal Futures?

We do more than just get you a job. We employ you and back you the whole way – with training, mentoring, guidance, support and real career opportunities. Real income, real skills.

Perks include:

• Nationally recognised training
• Access to coaching, training & support
• Discounts on Health & Wellbeing services
• Counselling and ongoing mentoring
• Opportunities to rotate across employers for further exposure.

How to apply

• Click “Apply” or visit zealfutures.com.au/vacancies
• Upload your resume and a short cover letter
• We’ll be in touch with next steps if you are successful!

What’s next?

After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals. We’ll also contact your references if you progress through these recruitment stages. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages and text messages.

Questions? Contact Nicole Lean on 0476 810 138.

Applications close 2nd October 2026.

Zeal Futures is an equal opportunity employer and proud Diversity Champion. We welcome applicants from all backgrounds – including Aboriginal and Torres Strait Islander peoples, women in trades, mature-age applicants, and people with disabilities or diverse cultural backgrounds. If you require assistance with the recruitment process (for instance, this may be filling out forms, interviews, or completing online tests), please contact your recruitment representative. We are happy to provide any necessary reasonable adjustments or assistance you may need.  Please do not hesitate to ask for any help. We look forward to hearing from you.