David Jones MELB CBD - Concession Casual Sales Assistant

At House of CB, our Sales Associates are empowered, dedicated and responsible for providing a high standard of customer service and an unforgettable shopping experience. Whether it be on the sales floor, in the fitting room or at our till point - our Sales Associates will work together as a team to contribute towards the sales and profit in the store.

Customer Experience:
•    Create a positive, welcoming, and personalised shopping experience through assisting customers at all touchpoints to deliver an exceptional level of customer service and satisfaction.
•    Maintain excellent brand, product and promotional knowledge to actively advise and inspire customers about our garments and exceed their expectations.

Sales & Profit:
•    Consistently achieve and exceed daily and weekly sales targets.
•    Maintain good knowledge of store KPI’s.

Visual & Merchandising:
•    Maintain presentation standards and ensure the store always reflects HOCB visual guidelines.
•    Assist with replenishment, delivery and organisation tasks.

People & Culture:
•    Work as part of an inclusive and diverse team to collectively support the needs of customers and the Company.
•    Positively represent HOCB through promoting a dedicated and luxurious environment.
•    Follow health and safety routines to maintain the overall safety and well-being of our customers and colleagues.