Christmas Casual Sales Assistant

About the role

Christmas is Papinelle's most magical season, and we're looking for a passionate, people-first Sales Associate to join our retail team on a casual basis to help bring it to life on the shop floor. This role is for someone who genuinely loves connecting with customers; someone who listens, understands, and guides as well as sells. You'll be an ambassador for a brand that believes comfort and luxury should go hand in hand, helping customers find the perfect gift for the people they love most.

Benefits

• A massive 60% discount on Papinelle products - Great for gifting your loved ones

• Ongoing training and support from day one

• A dynamic, supportive, and collaborative team environment during the most fun time of the retail year

Key responsibilities

• Actively guide customers to the perfect products, including gifting, using your styling expertise and in-depth product knowledge

• Deliver exceptional service that turns every interaction into a memorable experience, even when the floor is busy

• Maintain a beautifully presented, welcoming, and organised store environment throughout our peak trading period

• Assist with inventory management, product replenishment, and visual merchandising

• Achieve individual and team sales targets

• Collaborate with the wider retail team to support smooth store operations during our busiest weeks of the year

About you

• Experience in customer-facing retail or fashion roles; Christmas casual or peak-trade experience highly regarded

• Strong fashion styling skills with a talent for closing sales

• Exceptional communication and interpersonal skills

• Passion for delivering world-class customer experiences, even at a fast pace

• Available across our Christmas trading period, including weekends and public holidays (Boxing Day availability essential)

• Able to start ASAP and commit through to mid January

• Positive, enthusiastic, and team-focused attitude — someone who thrives on the buzz of the festive season

About us

Luxury sleepwear shouldn't be an afterthought. At Papinelle, it's everything.

For over two decades, Papinelle has been Australia's home of luxury sleepwear — soft, considered, and made to be loved. From our Sydney roots, we've grown into a global name, stocked alongside icons like David Jones, Nordstrom, Saks and The Beverly Hills Hotel, without ever losing what makes us feel like family.

We back our people the way we back our fabrics — properly. Think a supportive, close-knit team, a workplace that actually feels good to walk into, and a generous staff discount on the softest sleepwear you'll ever own. If you want to be part of our team this festive season, we'd love to hear from you.