Administration Assistant – Work From Home | Part-Time

About us

We are looking for a reliable, detail-focused Administration Assistant to join Eve Practice Management on a permanent part-time basis.

Eve Practice Management provides administrative support to psychology practices across Australia. This is a fully work-from-home role, working closely with the director to keep the day-to-day administration of our client practices running smoothly.

About the role

The position is 15 hours per week, Monday to Friday, with hours of approximately 9:00am–12:00pm each day. There is some flexibility around start and finish times by agreement. There is also the opportunity for additional hours when work is available, with additional work offered and agreed in advance. Your work will include a range of straightforward but important administrative tasks.

Key responsibilities

• Processing and checking remittances

• Sending invoices and processing billing

• Processing rebates

• Responding to routine client emails and outbound calls where required

• Assisting with appointment changes and enquiries

• Using practice management and booking systems

• Checking and maintaining calendars

• Updating records and completing general administration

• Identifying discrepancies or issues and bringing them to attention

• Supporting the smooth day-to-day administration of clients' practices

About you

• Has excellent attention to detail

• Is highly organised and reliable

• Can work independently without needing constant supervision

• Takes initiative and looks for problems before they become problems

• Has strong written and verbal communication skills

• Is confident communicating with clients professionally

• Learns new software and systems quickly

• Is comfortable working remotely

• Takes pride in producing accurate, consistent work

• Experience in administration, medical/psychology practice administration, health administration or practice management would be highly regarded

Benefits

• Permanent part-time employment – 15 guaranteed hours per week

• Monday to Friday

• Flexible working hours by agreement

• Family-friendly position

• Fully work from home

• Additional hours available as workload allows

• Computer equipment/setup may be provided

• Supportive small-business environment

• 4 weeks paid annual leave per year, pro rata

• Two-week Christmas/New Year business shutdown

If you are someone who notices the little things, takes ownership of your work and enjoys being the person who keeps everything running smoothly, we'd love to hear from you.

Please note: While the position is primarily work from home, preference will be given to candidates who are local to Ballarat, or who are able to travel to Ballarat for some initial in-person training and onboarding. Following training, the role will be fully remote.

Please submit your resumé and a brief cover letter explaining why you would be a good fit for the role and how the position aligns with your availability and circumstances.