NDIS Administration & Compliance Officer| Part-time | 15–20 hours per week

The GSC Trust is an established registered NDIS provider delivering Support Coordination and disability support services.

We are seeking an experienced and highly organised NDIS Administration & Compliance Officer to support our Support Coordination and Support Worker teams and help maintain accurate participant records, workforce compliance, quality systems and internal documentation.

This is a hands-on administrative and compliance role suited to someone who understands the NDIS environment, is comfortable following up outstanding matters and can take ownership of routine administrative processes.

Key Responsibilities

Participant Administration

• Prepare and maintain service agreements, consent forms and participant onboarding documentation

• Establish new participant files and ensure required documentation is complete and current

• Liaise with Support Coordinators regarding missing or outstanding documentation

Brevity & SharePoint Administration

• Maintain participant information and documentation in Brevity

• Update NDIS plan and funding information as required

• Create and maintain participant folders in SharePoint

• Upload and organise care plans, risk assessments, reports and other participant documentation

• Maintain consistent document control and filing practices

Workforce Compliance

• Maintain compliance records for employees and contractors, including NDIS Worker Screening, WWCC, First Aid, CPR, qualifications and mandatory training

• Monitor expiry dates and proactively follow up outstanding or expiring requirements

• Escalate compliance gaps to management where required

Quality Management & Audit Support

• Assist with the ongoing maintenance of GSC's Quality Management System, including Centro Assist

• Maintain relevant registers, including Continuous Improvement, incidents, complaints, risks and other compliance records

• Assist management with internal compliance reviews and preparation for NDIS audits

• Support implementation and documentation of policy and procedural updates

Team Administration

• Work closely with Support Coordinators and the Lead Support Worker to support participant and workforce administration

• Assist with general documentation, follow-ups and administrative processes

• Help identify gaps and opportunities to improve administrative and compliance systems

About You

You will ideally have:

• Previous experience within the NDIS or disability services sector

• Experience in NDIS administration, compliance, quality or provider operations

• Strong administrative and organisational skills

• Excellent attention to detail and document management skills

• Confidence following up staff and coordinating outstanding requirements

• Ability to manage competing priorities and work independently

• Good written and verbal communication skills

• Experience with NDIS CRM systems, SharePoint or similar systems would be advantageous

Experience in NDIS provider administration, compliance, or frontline disability services would be highly regarded.

Why Join GSC

• Established and supportive NDIS team

• Flexible part-time arrangement

• Hybrid working arrangements following induction and training

• Opportunity to work across administration, compliance and quality systems

• Role with scope to improve systems and processes as GSC continues to develop

Please submit your resume and a brief cover letter outlining your relevant NDIS administration or compliance experience .