Pricing Specialist

About the role

This role is responsible for managing a portfolio of events across Australia and New Zealand, and delivering effective pricing strategies that maximise revenue opportunities and support client objectives. You will develop strong knowledge of Ticketmaster platforms, pricing tools and end-to-end pricing workflows, while building expertise in pricing principles, revenue management and industry best practices. Through ongoing analysis of sales trends and event performance, you will proactively implement pricing changes, provide actionable insights, and present commercially informed recommendations to clients. This position requires client-facing interaction to build client relationships, across Music, Sports, and Theatre. You will also collaborate with global teams, and support internal Ticketmaster teams through your pricing expertise.

Key responsibilities

• Build expertise in pricing principles, revenue management strategies, and industry best practices
• Develop a strong understanding of the full pricing workflow, including initial event set up process, to support the effective delivery of pricing strategies
• Manage a portfolio of events and implement pricing changes through various internal tools
• Identify trends in sales, and be proactive in making pricing adjustments
• Present pricing recommendations and performance insights to clients, providing guidance to maximise revenue opportunities throughout the event lifecycle
• Provide analysis and actionable insights into sales trends and performance and make recommendations on future sales direction
• Find opportunities for case studies to drive revenue and sales goals
• Prepare monthly revenue insights and performance analysis for the wider business
• Build strong relationships with clients, developing a clear understanding of their objectives and providing responsive, commercially informed pricing support
• Provide dedicated service to clients, including venues, promoters, sporting clubs and producers, to deliver a positive client experience

About you

• Strong analytical background with creative thinking and problem-solving skills
• Meticulous attention to detail and exceptional organisational skills
• 3-5 years work experience
• Ticketing experience preferred
• Strong communication skills, both verbal and written
• Proficiency in Excel, Word, Powerpoint and Outlook
• Must be able to think through, evaluate and solve problems logically and efficiently
• Demonstrate capacity to work effectively on an individual basis and within a team framework
• Ability to handle multiple projects, meet deadlines and achieve objectives
• Strong research and troubleshooting skills

About us

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.