Receptionist

About us

We are a small family practice that provides physiotherapy, psychology and exercise physiology services, opening Monday to Friday from 8.30am to 5.30pm.

We are looking for someone with great communication and time management skills to join our reception team. The key responsibility will be to ensure patients have a welcoming experience at the clinic and are are well informed when enquiring.

Tasks and Responsibilities 

• Meeting and greeting patients

• Incoming and outgoing phone calls, faxes, emails

• Booking patient appointments in our Practice Management software (Pracsuite)

• Maintaining patient database

• Processing Eftpos, Hicaps, Medicare, DVA and cash payments

• Liaising with insurers and other third party providers

• Sending invoices and receiving remittances

Skill and experience

• Previous experience in a medical setting is preferred, but not essential

• Excellent telephone manner

• Professional customer service skills

• Excellent time management skills and ability to prioritise

• Ability to multi-task, and cope working in a busy environment

Hours /Wages

• 1-3 days per week,  6-8 hours per day

• We try to be accommodating on preferred days as best we can

• Well remunerated with flexibility in working hours/days

• Wages commensurate with experience/skills