automotive service assistant and rental desk admin

About the role

Rent‑a‑Bomb, a leading provider of affordable vehicle rental services in Southbank, operates a large fleet as part of a national franchise network and head office team. We’re looking for a reliable, organised Automotive Assistant – Rental Desk & Vehicle Detailing to support both front‑office operations and hands‑on vehicle preparation. This is a practical, varied role involving customer service, bookings, admin, vehicle presentation and general branch workflow.

Key Responsibilities

• Rental desk: customer enquiries, bookings, pick‑ups and returns

• Vehicle detailing and rental preparation — washing, vacuuming, checking presentation, topping up fluids and ensuring vehicles are ready to go out

• Coordinate vehicle movements with our mechanic and detailer

• Resolve customer issues calmly and professionally

• Maintain a thorough understanding of our rental fleet, rates and assist customers with vehicle selection

What You Need

• Good organisational ability and attention to detail

• Mechanical awareness (checking fluids, tyre pressures, general vehicle condition)

• Comfortable using computers for bookings, admin and customer service skills

• be able to drive a manual transmission vehicle

• Valid Australian driver's licence is required

• Australian permanent residency or citizenship is required