Industrial Officers

The Public Service Association of South Australia (PSA), together with the Community and Public Sector Union (CPSU), is the principal union with coverage of over 50,000 South Australian public sector employees.

The PSA is entering a new phase of leadership with a clear objective: to re-establish itself as one of the most effective, visible and powerful unions in South Australia - winning for members, shaping public debate and the future of the public sector.

About the role:

We are seeking union experienced and strategic Industrial Officers to join our Industrial Team in a senior capacity.

This role involves high-level industrial advocacy - You will manage complex cases, provide expert advice, and represent members in negotiations and before state and federal tribunals.

You will be supported and mentored by a leader with over 20 years’ experience across multiple legal disciplines.

Key Responsibilities include:

Case Work & Advocacy

• Manage industrial and workers compensation cases with autonomy

• Provide expert advice on industrial instruments and legislative frameworks

• Negotiate outcomes with employers

• Represent members in tribunals and formal proceedings

• Develop strategies for resolution

Strategy, Communication & Campaigns

• Identify and support campaign opportunities arising from member issues

• Drive and support member growth, retention and campaigns

Leadership & Team Development

• Mentor and support less experienced Industrial Officers

• Contribute to staff development and capability building

• Collaborate with Organising, Membership, and Communications teams

About you:

• Previous union experience with a strong alignment with union values and public sector advocacy

• Passionate about work that improves working conditions and builds collective power

• Extensive experience in industrial relations, workers compensation, or legal advocacy

• Strong knowledge of industrial relations legislation and systems

• Proven ability to manage complex caseloads under pressure

• Experience appearing before tribunals or similar bodies

• Demonstrated capacity to build trust and effective working relationships with members, employers and other stakeholders

• Excellent negotiation, communication, and analytical skills

• A collaborative mindset and commitment to mentoring others

• Current SA drivers licence

Culture and benefits of working at the PSA:

• Wellbeing support: paid wellbeing days

• Ongoing professional development and growth opportunities

• Access to membership benefits including discounts, and Journey Accident insurance

• Inclusive employer, embracing diversity and union values

• High performing, energetic team, committed to social justice and supporting our members in the public sector

For further information about the Industrial Officer positions or for a copy of the job and person specification please email gabriella.donato@psaofsa.asn.au

The salary will be based on level of experience and will range from $105,747 to $134,956 plus superannuationn.

How to apply:

Apply now and be part of something bigger than a job – be part of a movement delivering real change for tens of thousands of workers.

Submit a resume and cover letter outlining your suitability for the position, including contact details for at least two referees to Gabriella Donato gabriella.donato@psaofsa.asn.au

The closing date for applications is 5:00pm 21 September 2026.