Guardianship Administration and Support Officer

• Contract until 28/02/2027
• State Government Agency 
• NSW Locations (Paramatta, Newcastle, Gosford, Sydney CBD, Wollongong)
• $45.01/hr + super

About the company
Karlka Recruiting Group has partnered with a State Government organisation to engage a Guardianship Administration and Support Officer. This position is located in NSW for a contract until 28/02/2027.

About the Position
The Guardianship Administration and Support Officer provides administrative, coordination and client-related support to assist guardians with day-to-day guardianship matters. The role requires strong CRM and IT skills, confidence learning new technology platforms, and the ability to communicate professionally with stakeholders and community members regarding complex and sensitive matters.


Duties

• Maintain accurate client records, update systems and manage documents
• Record actions, decisions and assist with file organisation
• Coordinate information required for guardianship decision-making
• Request documents and follow up with service providers
• Respond to customer enquiries and support client-related activities
• Prepare, collate and distribute documents and correspondence
• Coordinate meetings and stakeholder communications
• Undertake routine contact with service providers and relevant stakeholders
• Assist with diary coordination and administrative follow-up tasks
• Support team priorities and ensure tasks are completed on time
• Participate in team meetings, training and continuous improvement activities

Requirements/Skills

• Relevant qualifications or experience in administration, community services, disability, health, aged care, social services, legal administration or a related field
• Demonstrated experience providing administrative and coordination support in a complex service environment
• Ability to maintain accurate records and manage documents using information systems
• Strong professional communication skills with internal and external stakeholders
• Experience using office software, document management systems and workplace technology
• Current driver's licence may be required depending on operational needs
• Experience using CRM systems and workplace technology
• Confidence learning and adapting to new IT platforms
• Ability to manage difficult or sensitive conversations with stakeholders and community members
• Studies or experience in support work, case management, nursing, community services or a related field will be highly regarded

Benefits working with this Client

• WFH considered based on business needs
• $45.01/hr + super
• Central Sydney CBD location

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 02/09/2026
Consultant: Julie  
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.