Office Manager

An exciting opportunity exists for an experienced Office & People Manager to join, a growing and dynamic leader in commercial cleaning and integrated facility management. This senior leadership role offers the chance to make a meaningful impact by leading our Business Support Team, driving operational excellence and supporting the continued growth of the business.

Melbourne | Full-Time | Leadership Position

Reporting directly to the Chief Executive Officer, this is a senior leadership role responsible for overseeing the day-to-day operations of the head office while leading a high-performing Business Support Team. You will work closely with the executive leadership team to ensure operational excellence, drive accountability, strengthen business processes and support the ongoing growth of the organisation.

This role is ideal for a proactive leader who enjoys building capable teams, improving systems and creating a positive, high-performance workplace culture.

Key Responsibilities

• Lead, mentor and develop the Business Support Team.

• Oversee the day-to-day operations of the corporate office.

• Partner with the CEO and senior leaders to deliver strategic and operational priorities.

• Drive performance, accountability and continuous improvement across administration and business support functions.

• Manage recruitment, onboarding, induction, training and employee development.

• Oversee the employee lifecycle, including performance management and staff engagement.

• Ensure internal systems, workflows and documentation are maintained to a high standard.

• Monitor operational KPIs and prepare reports for the CEO.

• Coordinate internal projects and support business improvement initiatives.

• Foster a collaborative, professional and customer-focused workplace culture.

About You

You are an experienced people leader who thrives in a fast-paced environment and enjoys making a meaningful impact across a business.

You will have:

• Proven leadership experience managing administration, office or business support teams.

• Strong people management, coaching and performance development skills.

• Excellent organisational, planning and time management abilities.

• Outstanding written and verbal communication skills.

• A proactive mindset with the ability to solve problems and improve processes.

• High attention to detail and the ability to manage competing priorities.

• Confidence working directly with executive leadership.

What We Offer

• A senior leadership role reporting directly to the CEO.

• A collaborative and supportive executive team.

• The opportunity to influence business operations and culture.

• Professional development and career growth opportunities.

• A dynamic environment where your ideas and leadership will make a genuine impact.

If you are an experienced leader looking for your next challenge and are passionate about developing people, improving business performance and driving operational excellence, we would love to hear from you.