Office Manager

Office Manager

About us

We are a member-driven industry union with a deep history of representing working people, improving employment standards and building collective power across the transport industry.

Our work is grounded in the principle that workers are stronger when they act together. We support members in their workplaces, advocate for safer and fairer conditions, campaign for positive change and ensure workers have a meaningful voice in the decisions that affect them.

We are seeking an Office Manager who understands the purpose and culture of unions, not-for-profit organisations or activist and campaigning organisations, and who wants to use their administrative and organisational skills in work that makes a practical difference.

About the role

Reporting to the Branch Secretary, the Office Manager plays a central role in ensuring the Branch operates effectively and delivers a high standard of service to its members.

This is a varied and hands-on role supporting members, elected officials, committees, campaigns and broader organisational activity. It combines office coordination, membership administration, communications, event support, records management and engagement with suppliers and stakeholders.

The successful candidate will help maintain an organised, responsive and professional office while contributing to the work of an organisation committed to fairness, solidarity and collective action.

Key responsibilities include:

• Coordinating meetings, appointments, conferences, member events and other organisational activities

• Arranging venues, travel, agendas, minutes and supporting documentation

• Providing administrative support to members, elected officials, committees and working groups

• Maintaining accurate membership records, databases and office systems

• Assisting with newsletters, surveys, campaign materials and other member communications

• Supporting the administration and coordination of campaigns and member engagement activities

• Ensuring the office is presentable, well supplied and operationally ready

• Coordinating suppliers, contractors and external service providers

• Managing merchandise procurement, stock and distribution

• Providing professional front-of-house assistance to members and stakeholders

• Supporting broader organisational priorities and projects as required

About you

You will be highly organised, dependable and motivated by the opportunity to contribute to an organisation working for positive social and workplace change.

You will understand that a union is accountable to its members and that strong administration, communication and follow-through are essential to effective representation and campaigning.

You will have:

• Experience in administration, office coordination, executive support or a similar position

• An understanding of unions, not-for-profit organisations, advocacy bodies, community organisations or activist and campaigning environments

• An alignment with the values and purpose of the union movement

• Strong organisational skills and attention to detail

• Excellent written and verbal communication skills

• The ability to manage competing priorities and meet deadlines

• The ability to work independently while contributing positively to a collaborative team

• Strong member service and stakeholder engagement skills

• Experience maintaining databases, records or membership systems

• Well-developed Microsoft Outlook, Word and Excel skills

• Experience preparing reports and working with data

• Experience coordinating suppliers, contractors or external service providers

• The ability to exercise discretion and maintain confidentiality

Previous employment or volunteering experience within a union, membership organisation, advocacy body, community organisation, political organisation or not-for-profit environment will be highly regarded.

Experience with Canva, website content management systems, email marketing platforms or social media administration would also be advantageous.

Remuneration

The salary range is $80,000–$85,000 plus superannuation, depending on experience and qualifications.