Data Entry Clerk / Data Entry Coordinator (Monitoring Centre)

JD Security is a national leader in Electronic Security, delivering advanced CCTV, Access Control, Alarm and Monitoring solutions across Australia and New Zealand.

Due to continued growth, we are seeking a motivated and detail-oriented Data Entry Coordinator to join our Head Office team based in Wetherill Park.

As a key member of our administration team, you will play an important role in supporting our operations through accurate data processing, system updates and general administrative support.

Position Description:

• Manage and maintain customer and dealer account data within the JD Monitoring Centre.

• Process new account activations, amendments and cancellations.

• Ensure all data is accurate, complete and compliant with company procedures.

• Liaise with internal departments and dealers to confirm required information.

• Generate daily reports, maintain registers and assist with administrative support tasks.

• Monitor email inbox and respond to data-related enquiries in a timely manner.
  

Job Requirements:

• Highly suitable for someone with an IT/networking interest

• Minimum of 3+ years Data Entry and Customer Service experience within a similar position (Security / Monitoring Centre experience highly regarded)

• NSW Security License - Class 1E (Essential however can be obtained on commencement)

• High level of attention to detail with a strong focus on accuracy and quality assurance.

• Confident communicator with well-developed verbal and written communication skills.

• Strong computer literacy with demonstrated experience in Microsoft Office 365 and the ability to quickly learn, and adapt to new software systems

• Experienced in managing challenging customer interactions with professionalism, empathy and a solutions-focused approach.

• Highly regarded to have exposure to platforms including BOLD, GoCanvas, IMMIX, Permaconn Atlas, Multipath or DirectWireless
  

What JD Security can offer in return!

• Permanent Full Time Position - 40 hours per week - Monday to Friday between the hours of 10.30am to 7.00pm or 11am to 7.30pm

• Head Office Location - Located at Wetherill Park with onsite parking available

• Immediate Start & Training - Quick onboarding for the right applicant with all necessary training provided. 

• Professional Environment - A highly professional and friendly workplace that has strong employment tenure across various departments.

• Supportive Work Culture - A workplace that genuinely values its employees by offering approachable leadership, continuous support and opportunities for team bonding.

Discover more about JD Security and what we do at www.jdsecurity.com.au.

If this role feels like the right fit for you, we encourage you to apply by submitting your Cover Letter and Resume through the SEEK portal or by emailing your application directly to our HR Department at employment@jdsecurity.com.au.

We look forward to reviewing your application and will be in contact as soon as possible if your application progresses through to the next stage.