Marketing and Communications Manager

About Volunteering Queensland

We are the lead voice for volunteering in Queensland supporting this essential industry to thrive. As the state peak body, we are solely dedicated to advancing and promoting volunteering. To achieve our vision, we work across four strategic focus areas: 

• Enable volunteer contribution to be maximised 

• Inspire more Queenslanders to volunteer 

• Increase the impact of the volunteering sector 

• Ensure our sustainability, effectiveness and efficiency 

About the position 

The Marketing and Communications Manager leads the planning and delivery of Volunteering Queensland’s marketing and communications activities, helping to build awareness of the organisation’s programs and services, strengthen its reputation and promote the value of volunteering across Queensland.     

Working collaboratively across the organisation, the role develops and delivers integrated campaigns, compelling content and strategic communications that support its activities programs, services, partnerships and member engagement.   

The Marketing and Communications Manager ensures communications are timely. consistent and audience focused, helping to connect people with volunteering, and to demonstrate the impact volunteering has on communities throughout Queensland.   

Key Responsibilities  

As the Marketing and Communications Manager, you will be responsible for the following:  

• Develop and implement integrated marketing and communications strategies that align with Volunteering Queensland’s Strategic Plan and organisational priorities.  

• Develop and manage a strategic content and communications calendar that aligns campaigns, programs, services, events and key sector priorities to ensure coordinated and timely communications to build Volunteering Queensland’s brand profile.  

• Create and oversee the production of high-quality content across digital, print, media and social media channels ensuring a consistent brand voice and engaging storytelling. 

• Manage media relations by building and maintaining positive relationships with media representatives, identifying proactive media opportunities, developing and distributing media releases, and coordinating interviews, media responses and spokesperson briefings to effectively promote Volunteering Queensland.  

• Monitor, evaluate and report on marketing and communications performance using data and insights to continuously improve campaign effectiveness, audience engagement and organisational impact.  

Qualifications, skills and experience 

• Be qualified in Marketing and/ or Communications and/or public relations. 

• Extensive hands-on experience working in the field for 10+ years. 

• Experience in not-for-profit and/or government sectors. 

• Ability to multi-task, prioritise competing demands, attend to detail, and meet expected deadlines. 

• Highly developed written and oral communication, and interpersonal and relationship building skills 

• Ability to operate under limited direction and exercise managerial responsibility to team operations and working relationships 

• High level digital technology and tool skills including the proficient use of MS365;Teams, Planner, OneNote, WordPress, CANVA, Adobe Creative Suite, Meltwater, all social media platforms  

Key Relationships 

• Direct oversight of events, communications, graphic design, social media and contractors as required 

• All internal teams, staff and volunteers 

• Commonwealth, state and local government agencies 

• Current and potential Volunteering Queensland members 

• Volunteer-involving organisations 

• Current and potential corporate volunteering partners 

• Other relevant Volunteering Queensland partners 

Personal attributes 

All Volunteering Queensland staff and volunteers are at all times expected to lead by example and demonstrate Volunteering Queensland’s values, which are that we: 

• Operate with integrity and commit to being inclusive, collaborative, innovative and compassionate 

• Believe in the power of volunteering 

Other personal attributes required to do this job effectively: 

• Strong work ethic and a desire to successfully get the job done 

• Ability to effectively manage and drive team success 

• Ability to work independently and be a pro-active self-starter 

• Willingness to work collaboratively, as part of a team and to share information and expertise 

• Professional, effective, and efficient approach 

• Well-developed interpersonal and verbal and written communication skills 

• Systematic, organised approach and attention to detail 

• Strong problem-solving and creative thinking abilities 

• Proven ability to develop strong sustainable relationships with internal and external stakeholders 

• Commitment to a high level of customer service 

Why Join Us?

This role offers an exciting opportunity to contribute to the growth and impact of volunteering across Queensland. You’ll be part of a passionate team that values collaboration, continuous learning, and the incredible contributions volunteers make every day.

SCHADS award with Salary Sacrifice packaging options available.

Apply via Seek with Cover Letter and Resume - Applications close 31st July.

We may close this role earlier should we find a suitable candidate.

Please note

• It is a condition of employment that you agree to participate in a required background check. Volunteering Queensland will pay the cost of any required checks. These may include:

  • Right to Work in Australia

  • Verification of qualifications or professional memberships

  • Criminal history check

Enquiries: Please reach out to the Volunteering Queensland Team via email at hr@volunteeringqld.org.au.