Finance & Operations Coordinator

Finance & Operations Coordinator

First or Nothing · Sydney NSW · Full time · Immediate start

About us

ServiceCo is the team behind multiple health brands, including First or Nothing, one of Australia’s fastest-growing health and nutrition brands.

FON is our flagship brand: premium protein, wellness products, DTC, subscription and retail. We’re scaling fast, expanding internationally, and building the operational backbone properly.

FON is not the only thing we are building. ServiceCo owns and operates FON, with other products, brands and businesses coming to life. We’re looking for someone who can bring structure, control and visibility across what exists now, and help build what comes next.

The role

We are hiring a Finance & Operations Coordinator to own the day-to-day finance, procurement, compliance and stock control engine of the business.

This is not a pure finance role and it is not a pure supply chain role. It sits across both.

You will make sure payroll is processed, books are clean, bills are paid, POs are raised, stock is reconciled, supplier invoices match, leave is tracked, expenses are reviewed, and nothing quietly falls through the cracks.

You will work across Xero, our in-house custom ERP, spreadsheets, PO registers, payroll systems, supplier invoices, stock reports and 3PL data.

This is hands-on. We need someone reliable, commercial, detail-oriented and proactive who does not need to be chased.

You should also be comfortable using AI tools to make your work faster, cleaner and more accurate, whether that is improving reconciliations, reporting, documentation, process notes, checking data or finding smarter ways to reduce manual admin.

Reporting line

You will report into the leadership team and work closely with the Founder, Chief of Staff, operations, supply chain and external accountants where required.

You are the internal owner of the admin, finance and operational control layer.

What you’ll own

Finance & bookkeeping

• Payroll processing and payroll admin.

• Bookkeeping support across Xero and related systems.

• End-of-month reporting preparation and reconciliation.

• Timesheet tracking and billables management.

• Regular expense auditing, including subscriptions, 3PL fees, supplier charges and duplicate costs.

• Supplier invoice checks and payment preparation.

• Clean, accurate financial records at all times.

Compliance & HR administration

• Contract management and document control.

• New business partnership reviews, including NDAs, supplier terms and commercial agreements.

• Employee superannuation administration.

• Annual leave and leave management.

• Clean internal records so leadership has visibility over obligations, renewals and risks.

Procurement & accounts

• PO creation and tracking.

• PO management within our in-house custom ERP.

• Accounts payable and accounts receivable coordination.

• Supplier invoice reconciliation against POs, freight docs and goods received.

• Keeping PO registers and procurement records clean at all times.

Stock & materials

• Stock reconciliation across finished goods, materials and 3PL reporting.

• Materials-on-hand tracking.

• Finished stock QA reporting oversight.

• Shipment tracking and operational follow-up.

• Flagging discrepancies, stock risks, missing documents and cost issues early.

• Supporting visibility across manufacturers, suppliers, freight and 3PLs.

What success looks like

30 days

You understand the current finance, PO, payroll, stock and supplier admin processes. Immediate gaps are identified. PO register, payroll cadence, expense audit and stock reconciliation rhythm are mapped.

60 days

EOM reporting support is running cleanly. POs, AP, AR, leave, payroll and stock tracking are under control. Supplier and 3PL expense checks are live. Leadership has clear visibility over what is outstanding.

90 days

The business has a reliable internal operating control layer. Books, bills, POs, payroll, leave, stock and materials are clean, current and no longer dependent on people chasing across Slack.

What we need

• 4+ years’ experience across finance operations, bookkeeping, accounts, procurement, supply chain coordination or business operations.

• Strong Xero experience.

• Experience with payroll, AP, AR and EOM reporting support.

• Comfortable with POs, supplier invoices and procurement workflows.

• Strong Excel or Google Sheets capability.

• Experience with stock, inventory, 3PLs, FMCG, ecommerce or consumer products preferred.

• High attention to detail.

• Clear written communication.

• Comfortable working directly with founders and senior leadership.

• Able to chase information without being awkward.

• Able to spot problems before they become expensive.

• High integrity and confidentiality.

• Comfortable using AI tools to improve reporting, reconciliation, documentation and workflow efficiency.

Strongly preferred

• Experience in ecommerce, FMCG, supplements, wellness, healthcare, manufacturing or consumer goods.

• Experience with ERP, PO or procurement systems.

• Experience with 3PL reporting, stock reconciliation or supplier invoice matching.

• Experience supporting a fast-moving founder-led business.

Not for you if

• You only want to do finance and nothing operational.

• You only want to do supply chain and no accounts work.

• You need a large team before you can deliver.

• You avoid detail.

• You wait to be chased.

• You are not comfortable working across imperfect systems while improving them.

• You cannot explain issues simply.

What you get

• Real ownership from day one.

• Direct access to leadership.

• A fast-growing Australian brand expanding internationally.

• A role that genuinely sits across the commercial engine of the business.

Screening Questions

How many years’ experience do you have across finance operations, bookkeeping, accounts or procurement?

1. What systems have you used personally? Please include Xero, payroll, PO/procurement, inventory, 3PL or reporting tools.

2. Have you managed payroll, AP, AR or EOM reporting before? Briefly describe your scope.

3. Have you created, tracked or reconciled purchase orders before?

4. Have you worked with stock, inventory, materials, 3PLs or shipment tracking before?

5. Describe a time you found a duplicate charge, supplier issue, stock discrepancy or process gap.

6. How have you used AI tools to make your work faster, cleaner or more accurate?

7. What is your salary expectation and notice period?