Part-time Youth Workers - 24/7 Accommodation

Youth Outreach is looking for vibrant Youth Workers who understand that one path doesn't determine your direction. 

About Us

Youth Outreach has been supporting young people experiencing or at risk of homelessness for more than 40 years. As a not-for-profit organisation governed by a purpose-driven volunteer Management Committee, we are committed to breaking the cycle of homelessness and increasing access to safe, affordable, and sustainable housing opportunities.

We deliver responsive, person-centred services that empower young people to achieve stability, independence, and positive life outcomes. Our programs are designed to meet the evolving needs of young people, providing accommodation assistance, practical support, and pathways to long-term housing and wellbeing.

Youth Outreach is committed to fostering a culturally safe, inclusive, and diverse environment for both our workforce and the young people we serve. Through collaboration, respect, and innovation, we work alongside young people to create opportunities for a brighter and more secure future.

Our Values 

We are committed to ensuring that our practices RISE to the following values. 

Resilience - we rise to the challenge and bounce-back after setbacks. We learn from experience and identify opportunities for self-development. 

Inclusive - we recognise and uphold the rights of others in our decision making. We are committed to social justice and social inclusion for the community. 

Social Change - we are focused on Breaking the Cycle of Youth Homelessness. 

Ethical - we hold ourselves accountable to our principles with integrity, honesty and purpose.

About the role

Youth Outreach delivers Temporary Supported Accommodation through our dedicated support team, providing Specialist Homelessness Services funded by the Queensland Department of Housing.

Our 24-hour, seven-day-a-week accommodation service supports young people who are experiencing homelessness or are at risk of homelessness. We provide a safe and supportive environment where young people can stabilise their circumstances, build resilience, and work towards long-term housing outcomes.

The primary focus of our service is to assist young people to obtain, maintain, and sustain secure housing. Through tailored support and practical life-skills development, we help young people build the knowledge, confidence, and independence required for successful tenancy and community participation.

Using a person-centred approach, our team works alongside each young person to identify goals, develop independent living skills, strengthen connections to education and employment, and create pathways to safe, sustainable housing and positive futures.

We are looking for part-time team members to join our multidisciplinary team of skilled Youth Workers in 24/7 accommodation over the 24-hour roster fortnight. Paid under the SCHADS Award. Minimum guaranteed hours are on offer with the ability to request additional open/vacant shifts on the roster.

The purpose of this role is to provide a safe and supportive environment, to assist young people to develop independent living skills, develop plans to support goals and help the young person re-engage in employment, education and their community. Candidates who have experience working with young people in residential settings and/or with a mental health support background will be highly regarded.

Responsibilities:  

• Uphold our Child Safe Environment practices.

• Maintain a safe and supportive environment by promoting the importance of contributing to a shared living arrangement. 

• Maintain house routines and support to establish individual routines.

• Strong communication and engagement skills.

• Support young people to achieve goals identified in their case plan and to participate in the Living Together Program (living skills for a successful tenancy).

• Support to understand the responsibilities of a tenancy.

• Assist young people to connect with their community and other services to meet case plan goals by making appropriate referrals.

• Contribute to continual improvement and service safety. 

• Intermediate computer literacy and the ability to move between multiple digital platforms for case notes, emails and reporting. 

Employment Requirements

1. Minimum Diploma level tertiary qualifications in Community Services and/or relevant discipline.

2. Experience in a 24/7 Residential environment is preferred.

If this opportunity is of interest, please address the key selection criteria within your cover letter. 

Applications that do not address the selection criteria will not be marked unsuitable.

Key Selection Criteria 

KSC1 Describe your experience working in residential settings or similar. 

KSC2 Describe your experience in delivering living and life skill programs.

KSC3 Please tell us about your experience working with young people to achieve their goals.

KSC4 Demonstrate your ability to manage risk - please provide an example of when you have had to do this.

Applications must be received by 11:59pm Sunday 26th July 2026. Applications will be considered prior to the closing date.