Administrative Officer

About the role

If you're someone who enjoys bringing order to busy environments, keeping systems organised and supporting a team to do their best work, we'd love to hear from you.

Prosperosa is seeking an experienced and organised Administrative Officer to join our team in Darra on a full-time basis. This is a varied, hands-on role where no two days are the same. You'll play an important part in supporting our management team, maintaining accurate records and ensuring the smooth day-to-day operation of our office.

Working closely with the General Manager and leadership team, you'll help keep our administrative processes efficient, compliant and well organised while providing support across all areas of the business.

About Prosperosa

Prosperosa is a registered NDIS provider supporting people with psychosocial disability and intellectual disability throughout South East Queensland. We provide Supported Independent Living (SIL), in-home supports, community access and group programs that empower participants to live meaningful and independent lives.

We pride ourselves on creating a workplace where teamwork, accountability, integrity and genuine care are at the centre of everything we do. We value people who take initiative, enjoy solving problems and are committed to delivering high-quality work.

Key responsibilities

• Provide day-to-day administrative support to the General Manager and leadership team.

• Manage incoming phone calls, emails and general enquiries professionally.

• Maintain accurate participant, staff and organisational records.

• Process, file and maintain electronic documentation to ensure records remain organised and audit-ready.

• Assist with recruitment administration, including scheduling interviews, coordinating reference checks and preparing onboarding documentation.

• Coordinate new employee onboarding and maintain compliance documentation.

• Prepare meeting agendas, take minutes and follow up action items where required.

• Order and maintain office supplies and coordinate office equipment as needed.

• Perform data entry across multiple systems while maintaining a high level of accuracy.

• Assist with business improvement projects and other administrative tasks as required.

• Support departments across the organisation to ensure efficient day-to-day operations.

About you

We're looking for someone who is proactive, highly organised and enjoys taking ownership of their work.

You'll also have:

• Previous experience in an administration or office support role.

• Outstanding organisational and time management skills.

• Excellent attention to detail.

• Strong written and verbal communication skills.

• Proficient in Microsoft 365, including Outlook, Word, Excel and SharePoint.

• The ability to learn new systems quickly and confidently.

• Experience maintaining electronic filing systems and databases.

• The ability to manage competing priorities in a busy environment.

• A professional, friendly and approachable manner.

• The ability to work independently while also contributing positively to a team.

• A commitment to confidentiality, professionalism and continuous improvement.

Experience within the NDIS, disability, healthcare or community services sector will be highly regarded but is not essential.

Why join Prosperosa?

At Prosperosa, you'll become part of a supportive team where your contribution genuinely makes a difference.

We offer:

• A stable, full-time position based in Darra.

• A supportive leadership team that values initiative and ideas.

• A varied role with opportunities to develop your skills.

• Ongoing professional development.

• A collaborative workplace where administration is recognised as an essential part of delivering quality services.

• The opportunity to contribute to an organisation that positively impacts the lives of people living with disability every day.About us
  
  Prosperosa is a forward-thinking organisation dedicated to delivering quality services and solutions. We pride ourselves on maintaining a professional, collaborative and inclusive workplace where our team members can thrive. Our values centre on integrity, excellence and customer focus. We are committed to supporting our employees and fostering an environment where everyone can contribute meaningfully to our shared success. Based in Darra, we are a growing business that values teamwork, reliability and a commitment to continuous improvement.

Apply now

If you're an organised professional who enjoys creating efficient systems, supporting others and taking pride in delivering high-quality administrative work, we'd love to hear from you.

Please submit your resume together with a cover letter outlining your experience and why you'd be a great addition to the Prosperosa team.