Customer service officer - claims and orders

Our company supplies major retailers across Australia, and we are currently seeking a Customer Service Representative for 15-25hr per week. A school hours roster is possible.

Located in Bella Vista, our office is 800m to the Metro station. Free on-site parking is also provided.

Key Responsibilities

• Process customer claims (for example, short supplies/damaged goods)

• Take customer payments over the phone

• Process customer payments into Pronto (ERP)

• Enter sales orders

• Provide general administrative support to Customer Service which may include covering Reception from time to time

• Use Microsoft Office applications, particularly Excel, to complete daily tasks

About You

As a key component of the role is processing claims, attention to detail and data entry experience (processing orders or claims) will be highly regarded . You will be organised, have previous administration experience and sound MS Excel skills.

Australian citizenship or permanent residency is required for this role.

If this role sounds like what you are looking for, we would love to hear from you!